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Charged twice when I updated my credit card

Charged twice when I updated my credit card

I updated my credit card a week into a billing cycle and got charged the full amount on the new card but no refund in the old one. Is that normal.
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2 Replies

Hello!

Did you receive 2 months of Premium? or were you charged once but only received the one month? For billing problems, you probably want to contact Spotify directly here

Hope this helped 🙂


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Its worth checking before getting in touch your next bill date on your online account, since it might have been pushed back an extra month. 

 

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