Charged twice yearly and monthly!

[zulellin]

I had just paid for one year subscription of family package. When i want to register family members i click on start family premium and it charged me again for monthly payment. How do i request for refund on monthly fee?

[Maxim]

Hey @zulellin,

Unfortunately Premium for Family is only available as monthly subscription. You've probably paid for a yearly Premium subscription.

Please take a look at this support article about Spotify's Refund policy: https://support.spotify.com/account_payment_help/managing_payments/refund-policy/

Thanks.