Announcements

Help Wizard

Step 1

NEXT STEP

Charged twice

Charged twice

Avatar of Winghousehold
Casual Listener
2015-02-19 12:18 AM
I have been charged twice for well over six months and not getting any joy from Spotify to resolve. I think I have two premium accounts but only use this one. Last case number was # 02445687: if someone could help me I would really appreciate it. Thanks
Labels:
0 Likes
Reply
4 Replies

Avatar of MattSuda
Spotify Star
Spotify Star
2015-02-19 12:22 AM

I have forwarded your post and case number to the support team at Spotify. Hopefully someone will be in contact soon.

Thanks for your patience.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of Winghousehold
Casual Listener
2015-02-19 01:00 AM
Thanks very much
0 Likes

Avatar of MattSuda
Spotify Star
Spotify Star
2015-02-19 01:08 AM

You're welcome 

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of Pricilla
Spotify
Spotify
2015-02-19 02:17 PM

Hey @Winghousehold,

 

Our support team has already sent you and email. Please check your inbox and reply back to it with any questions you might have. 

 

Thanks!

 

 

0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 2 years ago in Social & Random
Read more