I've noticed several people have had this problem. I've just signed up to Premium and have been charged twice. Please can someone resolve this.
Hey! Welcome to the community 🙂
If you get in touch with the payments team directly using the online contact form they will be able to get that sorted for you.
If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you as soon as possible.