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Hi,
I just found out that I have paid twice a month for my Spotify Premium for at least one year now.
This is a total rip off!
I expect you to solve this case as soon as possible.
Regards,
Marit
Hello @maayiaa!
I'm sorry to hear you're having trouble with this. No worries though, I'll be here to help you out 🙂
I'd recommend checking out the "Charged more than once in a month?" section of this Support article for the next steps to take.
Let me know how things go!
I have checked these things already. I only have one mail account, and I am not signed in with Facebook. So there must be another explanation to this.
Regards,
Marit
Call your bank
Hello @maayiaa!
If you made sure you don't have an additional account, I'd recommend you reach out to Spotify for more help with this. They'll be able to take a look backstage and hopefully solve this as soon as possible. You can learn how to contact them here.
Have a nice day 🙂
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