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Charged twice

Charged twice

Hi may I know why I was charged $9.90 on 15-10-15 and 15-11-15 when I had cancelled my subscription? I received a refund of $9.90 on 22-11-15. May I know what happened to my other refund? Please advise? Thank you.
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1 Reply

Hey @Xinning,

 

I'd recommend replying back to the Spotify support case about the refunds so the team can look into this for you.

 

Thanks 🙂

MaximSpotify Star
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