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Charged twice

Charged twice

I switched my account from premium to family now I've been charged twice. Please contact me ********@gmail.com

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Hey @Jeffverber,

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

If you're getting charged twice, it probably means you're paying more than one account. Checking your receipts is a way to confirm that.

osorniosSpotify Star
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