Charges

[JoshaFrizzy]

I use Spotify on my PS4 and I used my 1 month free trial then after that it charged me $9.99 for 1 extra month when I thought it was supposed to be $0.99 a month any idea why it's charging me so much more?

[Kayleigh]

Hey @JoshaFrizzy,

When a free trial ends, it automatically converts to our standard $9.99 monthly charge if you do not cancel. If you'd like anyone to double-check your payment, please reach out to SpotifyCares on Twitter or Facebook, or the Support team via the Contact Form.

Thanks,

Kayleigh

[JoshaFrizzy]

Thank you. But from what I understood was that the monthly charges would be $0.99. Was this just some promotion I missed? Because at $9.99 a month that's just as much as my gym membership and would rather pass on that price. If it was $0.99 I would definitely continue to pay for the premium.

Thanks

Josh