Charging me to much

[wardgriffith66]

I was in Australia in March of 2016. My spotify would not let me login. I had lost one of my CC in Australia and thought perhaps it was the one that was being Debited by Spotify, so i set up a new account. I live here in Texas, but you are now charging me 16.00 per month.  Is this becuase you think that i am in Australia. I wish sometimes but i live in Texas.  Help?

[osornios]

Hey @wardgriffith66,

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

Username/ID:        xxxxxxx

If you're getting charged more than you should, it probably means you're paying more than one account. Checking your receipts in your Account Settings is a way to confirm that.

[jjohnson1972]

If you bring up your account, it will show you what your next payment it, then it has an option to bring up details for that. Then it should at a minimum tell you what you are paying for, broken down. Mine shows only Premium, so its $9.99.

Hope that helps some!

[jjohnson1972]

Just thought about it, make sure you are not paying for Family option, i think that is $14.99 so thats close to what you are paying.