Announcements

Help Wizard

Step 1

NEXT STEP

Close account

Close account

I have another account with a premium subscription . So I tried to delete the previous trial account . I've filled in the contact form , even succeeded to go to this link https://support.spotify.com/us/close/ and it said to wait for an email that confirms that my account has been deleted . However , every single **bleep**ing time , after I refresh my email , the new email spotify sends me does not confirm my account deletion . It redirects me to the contact form .
Reply
1 Reply

Hello and thanks for reaching out!
This doesn't sound right. If the that email you received is a no-reply, can you please reply to it?
If this problem persists, give me a case# and I can escalate it from here 🙂

Hope this helped!
Happy Holidays!
K
-------------------------------------------------------------------------

Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random