Hey @diohenriq, thanks for reaching out to the Community!
I'm sorry to hear this, and I hope you don't mind me replying in English.
Could you try redeeming your gift card here using a different browser or private window? If that doesn't work, could you try following all of the troubleshooting steps provided here > Gift card not working? section?
Let me know how this goes!
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game…