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Buenas me paso lo siguiente, cree una cuenta de spotify la puse premium, pero resulta ser que puse mal el mail, quisera saber como saber cual es el correo de un usuario porque la contraseña me la se, lo que no se es el correo ya que lo puse mal.
https://open.spotify.com/user/cok7f4ncvvjw17ganc8q2rzi8?si=_gCOm0GBSseCu3K_Kncm6g
ese es el usuario al cual coloque mal el user.
Hey everyone,
You can check the email address registered on your account by clicking on your display name in the upper right corner of the desktop app > Account. You can also edit it from there as well. For more info, take a look at this FAQ.
Also, this info is now displayed in the mobile app by heading to Settings > Account > Email.
Hope this helps. Cheers!
¡Hola @Cristina15!
Deberías poder consultar la dirección de correo electrónico asociada a tu cuenta en la página de tu cuenta de Spotify. Si no puedes iniciar sesión y no estás segura de qué correo electrónico utilizaste, te recomendaría realizar un análisis rápido de las cuentas de correo electrónico que posees para los correos electrónicos de "hello@spotify.com". De esa manera puedes determinar con cuál te registraste en Spotify. También recomendaría consultar este artículo de soporte para obtener más ayuda.
¡Hazme saber como te va!
Hey everyone,
You can check the email address registered on your account by clicking on your display name in the upper right corner of the desktop app > Account. You can also edit it from there as well. For more info, take a look at this FAQ.
Also, this info is now displayed in the mobile app by heading to Settings > Account > Email.
Hope this helps. Cheers!
Hola necesito recuperar mi cuenta de spotify premium pero no me llegan los correo y no encuentro la opción de recuperar la con mi número de teléfono ustedes me podrían ayudar?
Mi perfil es: 1xispa
Hey @1xispa,
Thanks for posting your question. Hope it's okay that we reply in English as it's the official language of the Community.
Could you check this FAQ thread for possible steps to recover your Premium account?
The mentioned FAQ thread aims to help our users get back to their accounts, if they don't know particular login details. If you know your username you should be able to use it in the password reset field here and check all your possible email addresses and their Spam folders as well.
Keep us posted,
Cheers!
Hola, estoy desesperada porque olvide el correo de una cuenta mía de spotify premium, solo se el nombre de usuario y quisiera saber si con eso tengo alternativa de recuperar mi cuenta, saludos.
Hey there @flowerst,
Thanks for posting in the Community and welcome.
We hope you don't mind us answering in English as this is the official language of the forum.
You can log in to your account if you use both the username and your password (if you remember it). If you need to reset your password, then you'll need to locate the email linked to your account.
As mentioned previously in this thread, you can follow the steps in this article to find your log-in details. You can also try:
If you can't locate the email linked to your account, you can always contact our Customer Support team, so they can help you with further insights. You can find out how to contact them here.
Hope this clears things up. If you have any questions or need a hand with anything else, we're always a post away.
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