Of course spotify doesn't have a dedicated section for complaints.
I have been a subscribed member on and off for the past 3 years, but I am done after the latest bout of force fed ads.
First it was an ad for 3 Girls, 1 Keith with Amy Schumer. A comedian I've never listened to or searched for. This ad disappeared, followed quickly by not only an ad for Drake's new album, but the playlist suggestions icons now all have Drake's face. This included playlists without Drake even in them.
The response I got back while on email with a customer service rep was:
"We want to let you know that this is not an ad. We just want to share this information to all our listeners."
You can as much lipstick on that pig as you want. It's still a pig, and that's an ad. Have the decency to just call it an ad and not hide behind "showing us the latest releases" when you have never shown me a new release from the artists that I actually listen to.
Spotify, thank you for showing me that for the right price, you're willing to overlook the money your customers spend on an ad-free experience.