Completely baffled; wrong email, wrong password

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Completely baffled; wrong email, wrong password

anbb-_6rh33q6
Newbie

Plan

Free

Country

UK

Device

Samsung Galaxy S6 Edge 

 

My Question or Issue

Upon attempting to log into my account on my laptop for the first time since signing up by the Spotify app, my password wasn't working; I have a few passwords, and not one of them worked, despite many multiple attempts. So I tried my emails, of which also none of them worked - I even tried to see if I had misspelled it when signing up through common errors.

 

I would understand if it was just human error if I had put down the email or password incorrectly when signing up, but that BOTH are wrong completely baffles me as I use them both constantly elsewhere and have never got them wrong yet. Also for the email my phone inputs it in during the sign up process - and yet, my account is definitely not attached to any of them?

 

Basically; is there any way to find out the email attached to the account? Could this be an error of some sort?

 

Thanks for any help!

1 Reply

Re: Completely baffled; wrong email, wrong password

Rock Star 16
Rock Star 16

Hi,

 

Maybe contacting Spotify directly by completing their form would help.

They will contact you by email.

 

Hope you get your issue fixed.

Have a nice day 🙂

 

LoxerRock Star 16
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