Concert Emails Have Wrong Location

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Concert Emails Have Wrong Location

xxthatgirlxx
Casual Listener

Plan

Premium

 

Country

US

 

My Question or Issue

Concert email notifications are for

Dallas. When I click the change location button it brings me to my account which is properly set to Denver. There’s is a glitch with Spotify, not an issue with my settings. 

7 Replies
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Re: Concert Emails Have Wrong Location

Rene01
Community Legend

Hi,

According to this post it will check facebook also.

 

https://community.spotify.com/t5/Accounts/Wrong-location-in-Upcoming-Shows-near-me-email-despite-cor...

 

Are you connected to facebook? If so, can you set these settings also?

 

Thanks,

René

 

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Re: Concert Emails Have Wrong Location

xxthatgirlxx
Casual Listener
I am. FB does not mention Denver, but it’s never said Dallas either. Lol
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Re: Concert Emails Have Wrong Location

Rene01
Community Legend

Hi,

be sure you set the correct location following these steps by going to Browse > Concerts > Change City on all your devices, if possible.

 

If the issue persists after that, you can try to connect over a different network connection.

 

Regards,

René

 

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Re: Concert Emails Have Wrong Location

Rebibug
Visitor

I have the same problem. Email for Chicago concerts. When I follow the link to change my location, it says I’m in a mankato, MN which is correct! It’s also messing up my Daily Drive algorithm. It used to stream national news and a week or so ago it suddenly decided to give me Chicago news. PLEASE FIX THIS. 

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Re: Concert Emails Have Wrong Location

hillplace
Visitor

I am in Minneapolis, but the emails are for chicago.  I DO NOT use facebook.  When I click change location, the website that comes up has the proper location.  This is very frustrating because I see shows I want to see, and they are 6 hours away, I look for shows locally and they are sold out because I didn't know about them ahead of time.  I DONT USE FACEBOOK, facebook is not the problem, don't bring up check your facebook location as a solution to this problem, it's not the problem.

 

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Re: Concert Emails Have Wrong Location

blehmann
Music Fan

Same deal here. My concert emails are for the city of Chicago but I live in, and have always lived in, St. Louis (300 miles away). In the desktop app, it knows I'm in Ballwin, a suburb of St. Louis, based on my ip address I suppose. The desktop app correctly recommends concerts in the St. Louis area... only the emails are wrong. Please fix this or tell us what setting to change!

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Re: Concert Emails Have Wrong Location

xxthatgirlxx
Casual Listener

Mine self fixed itself a few months ago. Total waste of effort and time on an issue that wasn’t a user error. Wish Spotify would just hire customer service to do chat with! Haha. 

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