Confirming Family Premium Subscription owner

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Confirming Family Premium Subscription owner

Dmat46
Casual Listener

Is there a way of confirming who your current Family Premium Subscription Owner is?

 

I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an existing Family. As far as I'm aware I haven't been part of a Family Subscription, but a Premium single account.

Perhaps the transfer was successful, but I'm being returned this message incorrectly? I have no way of checking myself, as in my subscription details it says I need to 'check with my Family Subscription Owner'.

1 Reply

Alejandro_C
Spotify Legend

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

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