Confirming Family Premium Subscription owner


Confirming Family Premium Subscription owner

Casual Listener

Is there a way of confirming who your current Family Premium Subscription Owner is?


I am having trouble joining a Family Subscription as I'm being returned a message saying I'm part of an existing Family. As far as I'm aware I haven't been part of a Family Subscription, but a Premium single account.

Perhaps the transfer was successful, but I'm being returned this message incorrectly? I have no way of checking myself, as in my subscription details it says I need to 'check with my Family Subscription Owner'.

1 Reply

Spotify Legend

Hey there!


This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.

We'll be happy to help you sort this out.