Announcements

Help Wizard

Step 1

NEXT STEP

[Connect] Why don't U give an individual what their paying for "PREMIUM"?

[Connect] Why don't U give an individual what their paying for "PREMIUM"?

I've been getting charged a monthly fee for 3 months, and when I try to utilize some features, I get an upgrade to Premium notice.. So, My ideal suggestion to U guys is, Why not do what Ur getting paided for??

Reply
1 Reply

Hey @norman2theresQ,

 

Do you get email receipts for your subscription purchases? Search for one of them in your email account. In it, the Spotify username you're paying for is shown:

 

Username/ID:        xxxxxxx

Logout of the app, and be sure to use that username to login to your account. It's the one with the Premium features.

 

You can login to the website with that username to check the status of your subscription, and your receipts.
 
Hope it helps. 🙂
osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts