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Hi , first I'm french , so i use a french option with my phone ( premium soptify with bouygues ) , i've activated my option for have premium acount, i got a message which tell me it's done. And now , i don't know how to log on spotify with my premium option.
What I need to insert for logging ? phone number ? email adress ?
Thx for your help.
Florian.
Bonsoir @demondu36!
Welcome to the Spotify community 🙂
Bouygues télécom has a step by step guide on how to upgrade with Spotify Premium here.
Generally, if you have already a Spotify account, when prompted, you can use that one to claim your Premium or sign up for a new Spotify account if you don't have one already.
Let me know how this helped!
K
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------------------------------------------------------------------------- Treat others the way you want to be treated! |
Hi again,
So first question :
I tried to see if i don't need an account for activate my bonus , but i noticed that not.
Second question :
I tried to do the step 2.5 (connect to bouygues.....) on my laptop and the redirection is the same but that launch me a *download*.exe (https://www.spotify.com/fr/download/windows/ ), I take a screen about the informations wich give me bouygues like
"Congratulations, your bonus is activated , you are now a Spotify Premium user ..." and nothing else ..
thx for your reply
Florian.
Hey again -
Quick question: when you go to this link, do you see your Spotify account page? If you do, it should show you up as a Premium user.
When you posted in the community, it meant that you already had Spotify account, so use these credentials (or Facebook login if that's how you logged in) when Bouyages prompts you to log in your account (even though it should probably have been upgraded, as mentioned above) 🙂
Did this help?
K
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Hi
Yes I've already an account ( I said it before ) but it's not a premium account.
Sorry but i don't understand you
"Bouyages prompts you to log in your account (even though it should probably have been upgraded, as mentioned above)"
can you rephrase it simply ^^'
Thx
Hey again 🙂
Sorry, I misunderstood you as well, thought you meant you didn't have a Spotify account.
Your account should be on Free to upgrade when Bouyages links the account, so that's okay.
When you have downloaded the Spotify desktop or app, as Bouyages prompts you to do, and it's installed, log in with your Spotify account credentials and then follow the instructions.
K
------------------------------------------------------------------------- Treat others the way you want to be treated! |
------------------------------------------------------------------------- Treat others the way you want to be treated! |
And now there is THE problem , i don't have the step 2.6 (mentionned it in the PS of the first post).
So what can i do ?
u r my last white hope 😞
Florian.
------------------------------------------------------------------------- Treat others the way you want to be treated! |
------------------------------------------------------------------------- Treat others the way you want to be treated! |
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