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Avatar of Pulkit_Chauhan
Casual Listener
2021-12-14 04:43 PM

 

Plan

Free

Country

India

Device

Oppo F15

 

My Question or Issue

Music played in Spotify is not audible in earphones while audio from other apps is clear in same earphones. What should i do?

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Avatar of Ver
Spotify Legend
2021-12-15 11:49 AM

Hey @Pulkit_Chauhan,

 

Thanks for posting here.

 

Could you restart the device, log out and log back in again to check if anything changes?

 

If that doesn't help, we'd suggest you give these steps a go and run a clean reinstall. This one is more through than the usual one.

 

Just to double-check-does this happen only when your phone is connected to the headphones or this occurs also without the headphones?

 

Keep us posted.

Ver Moderator
Help others find this answer and click "Accept as Solution".
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1 Reply
Marked as solution

Avatar of Ver
Spotify Legend
2021-12-15 11:49 AM

Hey @Pulkit_Chauhan,

 

Thanks for posting here.

 

Could you restart the device, log out and log back in again to check if anything changes?

 

If that doesn't help, we'd suggest you give these steps a go and run a clean reinstall. This one is more through than the usual one.

 

Just to double-check-does this happen only when your phone is connected to the headphones or this occurs also without the headphones?

 

Keep us posted.

Ver Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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