Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Connected with facebook, but not showing facebook nickname

Connected with facebook, but not showing facebook nickname

Hello. So basically i connected my FB account with spotify, that was a long time ago tho, and i don't really remember when i did it, but my FB name is different, but here on spotify im showing as an "stiffidy", but i want to show it my real name and surname as in FB. Since my FB account has my real name, but somehow if its still connected to spotify account, its nost showing my real name there. How can i fix this?

Thanks.

 

Reply
3 Replies

Hey there @stiffidy,

thanks for reaching out to the community !

 

Please visit your account's privacy settings page here and have the "Process My Facebook Data" under the Facebook data section enabled.

 

Let me know how it goes 😃

Already had that option enabled, to process FB data.. Its not updating for some reason, i mean my name on spotify.. I turned it off and back on, nothing changed.

Hey there @stiffidy,

thanks for the update !

 

Can you please provide Spotify has all permissions needed on the Privacy Settings on your FB account as well ?

 

Let me know how it goes 😃

Suggested posts