Announcements

Help Wizard

Step 1

NEXT STEP

Connecting my Facebook to my Spotify account

Connecting my Facebook to my Spotify account

I paid for my Spotify premium account on my Facebook instead of on my Spotify account. Is there a way to change it so my account is premium
Reply
1 Reply

Hey @twiztidlink69, welcome to the community!

 

Thanks for reaching out to us, we'll gladly help you out.

 

Seems you've created two Spotify accounts and activated the subscription on the wrong account.

 

To help you out with this, we recommend contacting our Support team via Twitter or Facebook. They'll be able to help you close one of the accounts to avoid this happening again.

 

They'll also let you know the best way to go about your payment, depending on which account you want to keep.

 

Cheers!

 

 



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random