Connecting to Facebook issues

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Connecting to Facebook issues

_d5b-56alczxq
Casual Listener

Plan

Premium

Country

USA 

Device

iPhone 6s

Operating System

Windows 10

 

My Question or Issue

 I created a new account. Then I found I had already an account by using Facebook to create it. I deleted that spotify account. I then tried to connect to Facebook with my new account. I was unable to using the Windows App so I tried using my iOS app. I prompt to connect and it asked if i wanted to use the Facebook app to log in which I did, then it asked about posting on my wall, I said Not Now. And still no connection. If I try again, it says I already previously logged into my Facebook account.

 

3 Replies

Alfredo
Roadie

Hey @_d5b-56alczxq, welcome to the community!

 

Let's make sure you don't have multiple Spotify accounts following these steps. You might have linked the wrong account to your Facebook profile.

 

If you only have one Spotify account, I suggest heading to your Facebook profile Settings > Apps, and remove Spotify. Then try linking Spotify again to your account.

 

Let me know how it goes.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp

_d5b-56alczxq
Casual Listener

Yes! thank you

Alfredo
Roadie

 

You're welcome!

 

Just to confirm, were you able to link your Facebook profile to the correct account?

 

Cheers.



“Music acts like a magic key, to which the most tightly closed heart opens.”
― Maria Augusta von Trapp
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