Connection Problem via Login By Facebook Premium Account

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Connection Problem via Login By Facebook Premium Account

Newbie

On my premium account I get a "No internet connection detected" error code 4, and "this user profile failed to load".  This is via a Facebook login.

 

On another free account Spotify works fine (not login via Facebook), not my Internet connection.

 

Issue began today.  

 

Not my side since other account login works.  I also tried force logout all.

 

Facebook API issue or my account-specific issue?

 

User account 125943953 if that helps with debugging.

 

 

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Re: Connection Problem via Login By Facebook Premium Account

Rock Star 24
Rock Star 24

@xenxes

 

If the Free account signs in fine, it has to be facebook's login system.

 

Try to login using your username (125943953) and your fb password, without using fb's system.

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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Re: Connection Problem via Login By Facebook Premium Account

Regular

I had the exact same problem half an hour ago. I checked my firewall and for some reason spotify was blocked.. But since you can login via anotrher account this seems to be rather unlikely in your case. You might want to check it anyway.

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Solution!

Re: Connection Problem via Login By Facebook Premium Account

Rock Star 24
Rock Star 24

@xenxes

 

If the Free account signs in fine, it has to be facebook's login system.

 

Try to login using your username (125943953) and your fb password, without using fb's system.

osorniosRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

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Re: Connection Problem via Login By Facebook Premium Account

Regular

Verified, logging in with account credentials resolves got me back online. 

 

Spotify: Please note however this is still ongoing when logged in via facebook

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