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Connection Problem via Login By Facebook Premium Account

Solved!

Connection Problem via Login By Facebook Premium Account

On my premium account I get a "No internet connection detected" error code 4, and "this user profile failed to load".  This is via a Facebook login.

 

On another free account Spotify works fine (not login via Facebook), not my Internet connection.

 

Issue began today.  

 

Not my side since other account login works.  I also tried force logout all.

 

Facebook API issue or my account-specific issue?

 

User account 125943953 if that helps with debugging.

 

 

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Accepted Solutions
Marked as solution

@xenxes

 

If the Free account signs in fine, it has to be facebook's login system.

 

Try to login using your username (125943953) and your fb password, without using fb's system.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies

I had the exact same problem half an hour ago. I checked my firewall and for some reason spotify was blocked.. But since you can login via anotrher account this seems to be rather unlikely in your case. You might want to check it anyway.

Marked as solution

@xenxes

 

If the Free account signs in fine, it has to be facebook's login system.

 

Try to login using your username (125943953) and your fb password, without using fb's system.

osorniosSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Verified, logging in with account credentials resolves got me back online. 

 

Spotify: Please note however this is still ongoing when logged in via facebook

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