Contacting spotify

[gorgonz60]

I think it is lazy and insulting to customers that it is seemingly impossible to contact any person who has any responsible connection with Spotify. They are treating their customers with disrespect and I will check out if there is an alternative company for this service. I cannot pay my subscription yet because my card has been stolen and therefore cancelled and I am waiting for a new card which will have a new number before I can pay the subscription. Because I can't contact them to tell them this they keep sending me condescending emails beginning with "Let's try this again..."

[AndyJoel]

Hi @gorgonz60!

Welcome to the Spotify Community.

At the moment, we don't have phone support. Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.