Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Country change is not working

Country change is not working

I recently had to change the spotify country due to my Australian credit card running out of a date. I'm trying to change it to a Canadian credit card. I have both a Visa and Mastercard in Canada but neither of these are working on Spotify. Also for some reason when I change it to Canada it tells me it is 9.99 euro which I think is rather odd. Can Spotify please tell me why neither of my cards are working with Spotify? I have been using these 2 cards for all my transactions for over a year and know they work. I'm not sure if there is a glitch as I really think if I were to change countries to Canada it should be in CAD not euro.

 

Thanks in advance.

Reply
0 Replies

Suggested posts