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Country change

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Country change

 

Plan

Premium

Country

 

Device

Lg v20

Operating System

Android Oreo

 

My Question or Issue

I neeyto change my country immediately .I canceled my premium plan because I moved to US. And now I want to immediately start a new premium plan .

Reply

Accepted Solutions
Marked as solution

Hey, @Shedisson

Welcome to Community and thanks for contact us here.

About your question, I suggest that you take a look on this following article:

If you permanently moved to another country 

you need to update your country settings and change your payment method to one that's been issued in your new country. 

  1. Cancel your subscription.
  2. Wait until your account reverts back to the free, ad-supported service at the end of your current billing cycle.
  3. Log in to your account page
  4. Click EDIT PROFILE
  5. Scroll down to Country and select your new country from the dropdown list.
    Note: Your new country only shows when you’re actually there.
  6. Click SAVE PROFILE.
  7. Resubscribe to Premium using a payment method issued in your new country. 

If you need more information or have any other questions, please contact us here in Community.

If you think my answer was useful for you, please give me a like and set it as solution.

 

Best Regards,

hezorg (Luan Araújo)

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

3 Replies
Marked as solution

Hey, @Shedisson

Welcome to Community and thanks for contact us here.

About your question, I suggest that you take a look on this following article:

If you permanently moved to another country 

you need to update your country settings and change your payment method to one that's been issued in your new country. 

  1. Cancel your subscription.
  2. Wait until your account reverts back to the free, ad-supported service at the end of your current billing cycle.
  3. Log in to your account page
  4. Click EDIT PROFILE
  5. Scroll down to Country and select your new country from the dropdown list.
    Note: Your new country only shows when you’re actually there.
  6. Click SAVE PROFILE.
  7. Resubscribe to Premium using a payment method issued in your new country. 

If you need more information or have any other questions, please contact us here in Community.

If you think my answer was useful for you, please give me a like and set it as solution.

 

Best Regards,

hezorg (Luan Araújo)

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

But can I change it immediately with bo waiting till my subscription ends?

Hey, @Shedisson 

If you have a current subscription, cancel it and wait the end of it. When you became a free user, you change your country and make a new subscription.

If you change your country now, you'll lose your current subscription...

So wait until the end of the current subscription, and when you be a free user, you change the country and ask for the new subscription.

I hope that you continue enjoying Spotify and good luck on your new journey in US!

 

Best Regards,

hezorg (Luan Araújo)

LuanSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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