Help Wizard

Step 1


Country does not match profile

Country does not match profile

I am having trouble logging in to Spotify. It is saying that my country does not match the one that is in my profile but it does.


I originally signed up to Spotify in the UK but am now living in Australia. I have changed my account/ profile to Australia and am on a new computer that has never been used overseas.


I have tried logging out and back in making sure to use profile name and not email address too but still not worked.


Thanks for any help


1 Reply

Hey there! 


This is something for our Accounts team. Get in touch via or via Twitter @SpotifyCares. 


Let us know how it goes.


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