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`Country issue

`Country issue

My husband recently purchased spotify premium.  He did so whiule in Canada on holiday.  His credit card he used to pay for it is an Australian one, so Spotify charged him in Australian dollars, rather than Canadian (a difference of $3 a month more!!) 

I am with my husband in Canada, I tried to redeem my family membership but an error message comes up saying I am in a different country to my husband and cannot redeem.  This is ridiculous. We are in the same apartment in Canada!!  Can someone help or please give me an email address at spoyify so we can rectify the problem

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1 Reply

Hi eourjanice, Could you let me know if you have a Premium subscription? You can check your subscription status herehttps://www.spotify.com/account/subscription/

 

I'm not a spotify employe.

 

best regard

Masta_22

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