Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Courtesy pay fee

Courtesy pay fee

Why am I getting charged an extra 28$ as a courtesy pay fee?
Reply
5 Replies

Hello @Tbrunson, welcome to the Spotify Community!

 

I've escalated this to a community moderator, you'll here from them soon 😉

 

Hi again @Tbrunson!

 

As Spotify is not responsible of this charge I suggest contacting your bank.

 

That's funny because it's coming out right after the 9.99$ that I'm being charged for my premium same code and everything

That's funny because it's coming out right after the 9.99$ that I'm being charged for my premium same code and everything

You should contact with Spotify Consumer Support filling this contact form, or tweeting to @SpotifyCares.

 

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

Don't forget to check your Spam Box 😉

Suggested posts