Help Wizard
Step 1
Type in your question below and we'll check to see what answers we can find...
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If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Contact Spotify Support here - https://www.spotify.com/about-us/contact/contact-spotify-support/?contact and ask to transfer your account to another.
If Spotify replies with an automated message and has not resolved your issue, feel free to reply back to the no-reply email and it will be sent directly to them.
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