Announcements

Help Wizard

Step 1

NEXT STEP

Creating new account with same email address

Solved!

Creating new account with same email address

My Question or Issue

I had closed my Spotify account which used a certain email address. I now want to create a new Spotify account using the same email address, but whenever I try to Sign Up, it says "This email is already connected to an account". Moreover, when I try to Log In using this email address, and use the forgot password option, it says, "The username or email you provided is not associated with an active Spotify account". 

Thanks. 

Reply

Accepted Solutions
Marked as solution

Hey @Vivek5 ,

 

Thanks for reaching out.

 

It can take 14-30 days for your email address to become available again after closing the Spotify account associated with it. 

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Hey @Vivek5 ,

 

Thanks for reaching out.

 

It can take 14-30 days for your email address to become available again after closing the Spotify account associated with it. 

 

Hope this helps!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

That helps, thanks a lot!

Suggested posts