Need help? Check out our FAQs for solutions to a wide range of topics.
Hi, I am writing to you to inform you that my Visa credit card (Royal Bank of Canada) is being used by someone and there have been 4 debits to my credit card with the following details:
0612 0612 $9.99 Spotify P02A13666A0712 0712 $9.99 Spotify P02E26520B0814 0812 $9.99 Spotify P0321686D0
Sep 12, 2017
Can you please investigate and advise who is using my credit card please and have the charges reversed. My email address is firstname.lastname@example.org
I recommend contacting Support about this issue, you can do this via Twitter (@SpotifyCares) or on the online contact form.
Let me know if you need anything more!