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I am continuosly being charged monthly for a spotify premium account which I do not have. I would like to cancel this charge immediately.
Please tell me how I can accomplish this, and what information would be required to do this?
Following is the information from my credit card statement:
|07/14/2013||Spotify USA 877-778-1161 NY||$9.99|
|Merchant Category:||Merchandise - DIRECT MARKETING-CONTINUITY SUBSCRIPTION|
|Charge To:||Standard Purch|
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What should I do? Same thing but my charge was 10.96
I don't have premium either and I'm getting charged too
I’ve been charged $9.99 for Spotify premium member that I don’t have an acc. How’d you guys have my information and acc information? This is illegally charges from my acc. I don’t put any of the credit information in Spotify.
I have just been notified that I am being charged for an account that is free and has never been used. I never gave the credit card number to anyone. I attempted a chat and was told that yes, my account is free and that I have to give the credit card number in order for this to be investigated. What kind of scam are you running?
James Raus: ok
James Raus: no other account. No, I dont have this card. Its never been used. Its looked up somewhere
James Raus: only last 4 at 6072. I don't get any email or text messages from you
James Raus: you just asked me the same question twuce for cc number
James Raus: 346772059 is zip
James Raus: Ive never used the card so how would you have it to charge me?
James Raus: Ok, reporting your company for fraud. shame on you
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