Help Wizard

Step 1

NEXT STEP

Credit card used for another profile

Credit card used for another profile

Hi guys. My credit card has been used for a premium subscription, but for another profile, not mine. I dont know who did it, or how to find out and delete my credit card info. And my bank tells me that Premium is stil charging on my credit card. Please help me! 

Reply
1 Reply

Hey @Meff1,

 

It's best to reach out to the Support team either via the Contact form or send a DM to @SpotifyCares. You can also securely provide them all the necessary details to track down where those payments went.

 

Hope that helps 🙂

Suggested posts