Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cuenta Hackeada

Cuenta Hackeada

Plan Premium

Country Argentina

 

Hello to this community! I hope someone can help me! 
My Spotify account is under Mariano Giraudo name

I own a Premium account with 4 users and one of them has been hacked. Mariabelen060401. The Password is incorrect web cant change the password, cant log in and i cant see the acoount in my familiar member list and we think that has been hacked because we can see music being added to the lists.

We want to recover that one because of so many years searching and creating everyone of those lists.

I will be waiting for your response! 
Many thanks in advance! 

 

Reply
1 Reply

Hi there!

Sorry to hear that you think someone else has gained access to your Spotify account. Check out this Spotify Answer for the next steps to take.

Thanks!

Jose_MSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts