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Cuento con plan Premium pero mis descargas no funcionan

Cuento con plan Premium pero mis descargas no funcionan

Tengo una cuenta en plan Premium, única sesion sin más dispositivos conectados. Al momento de querer decargar mis playlist simplemente no sucede nada
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1 Reply

Hi there,

 

Thanks for reaching out. Hope you don’t mind us responding in English, as this is the official language of the Community. Could you please provide us the following:

  • Is this on all devices or only on specific one(s)?
  • The exact makes, models and OS/Firmware versions of all your affected devices
  • The exact Spotify Versions you use.
  • When did this start happening? Did it work before?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
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