Débito a una sola cuota mensual, no a 36

[marcovegatorres]

Buenas tardes, cordial saludo.

Tengo un inconveniente, tengo una cuenta con Ustedes, pero cada mes me debitan el valor mensual a 36 cuotas y necesito que sea a una sola mensual.

Muchas gracias.

*snip*

[SergioDavid]

Hey @marcovegatorres, welcome to the Community!

We hope you don't mind if we reply in English. If you'd like help in Spanish, you can reach out to us via email.

In this case, it'd be best to reach out to our team via Twitter or Facebook so they can take a closer look at your account to see what's going on.

Hope that helps.