DELETED PLAYLIST

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Re: DELETED PLAYLIST

Spotify Legend

That's really good advice for anyone who has spotify regularly running on more than one computer. Your playlists are stored on all the devices that you have logged into. When you delete a playlist on one device that change will almost immediately update to the playlist server at Spotify, but the change won't update to other devices until you are online in Spotify wit them. So, get to your other device..

 

1. Make sure that the device is not connected to the internet

2. Open up Spotify

3. Copy the playlist URL, or drag the playlist title to your desktop to create a bookmark icon

4. Connect to the internet, and wait for the playlist to disappear, as the deletion update reaches that device

5. Paste the URL into the search box, or open up the bookmark

6. Subscribe (Yes - to your own playlist)

 

This is a bit harder if the second device is a mobile. In that case, go into Airplane mode in the device before opening the Spotify app. In this case, you can use the facility to Copy Playlist Link that you'll find in Share Playlist. Once your playlist link is copied, you can go online in your mobile and ..er.. email it to yourself.

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Re: DELETED PLAYLIST

Casual Listener

Hi Jude I really need suport as fast as possible. My computer got stolen and now I wonder if you can trace the IP where spotify was last used and online..

 

Thank you very much

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Re: DELETED PLAYLIST

Community Legend

@kamilio wrote:

Hi Jude I really need suport as fast as possible. My computer got stolen and now I wonder if you can trace the IP where spotify was last used and online..

 

Thank you very much


Hey there! Welcome to the community 🙂 

 

Spotify can not give out that information to you for data protection reasons.

If you would like this information passed to the police, they would need to make a formal enquiry for it. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Re: DELETED PLAYLIST

Casual Listener

What number should I tell the police to call? I can't find any numbers online on the page.

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Re: DELETED PLAYLIST

Community Legend

Hey again 🙂

 

The list of addresses that they could write to are on this page.

You can also use the online contact form to ask the customer services team how you would go about requesting this information.

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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Ok   Could you at least see if it was a iPhone or a compu...

Casual Listener

Ok

 

Could you at least see if it was a iPhone or a computer that was used the last time it was active?

 

Thanks

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Re: Ok Could you at least see if it was a iPhone or a compu...

Community Legend

I don't work for Spotify so I can't do that for you. 

You again would need to use the contact form I linked to above to ask the customer services team if they can give you that information 😉

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: DELETED PLAYLIST

Newbie

Hi. All of my playlists are gone. deletet 😞 i want them back. PLease help me

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Re: DELETED PLAYLIST

Community Legend

Hi @SiljeMK welcome!

You should get in touch with the spotify support team by using the online contact form or by tweeting @SpotifyCares on twitter. 

 

If you get an auto reply back directing you to the help pages, just reply directly to that email (even if its from no-reply) and one of the employees will get back to you as soon as possible.


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