Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
The delivery date needed to purchase gift cards keeps saying "invalid format." What is the correct formate to use? This is the page I am on: https://www.spotify.com/my-en/purchase/ecards/
Solved! Go to Solution.
@swellrdr5 Thank you! I eventually figured it out. It turned out to be a safari error. Once I opened the page in Chrome it showed the correct format and accepted it. Appreciate the help!
It doesn't work even with the good format the problem is with with the code : it was not tested with Safari.
I'm also having this issue on Chrome as well as Safari. Why isn't there just a calendar drop down that you can click on? So frustrating.
I am also trying to buy a gift card, but cannot figure out the date format. Have tried all data formats possible and none works (using Firefox but also tried Internet Explorer, but it still does not work). If Spotify want people to buy their services they should make it possible to buy it, one would think. As it looks now I have to find another idea for a gift, because I simply cannot buy a gift card. Furthermore, I think it is really annoying that Spotify does not have a customer service, but relies on their customers to help each other out. I have seen several posts with questions about the date format but no answer from Spotify. I am giving up on this now.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…