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Day 28 without Spotify - Still paying for Premium

Day 28 without Spotify - Still paying for Premium

Another Day gone and I am trying to keep my patience.
 
I have a number of cases submitted to Spotify asking for help and the response I get is that someone is working on my issue.
 
I ask why have all my case numbers been closed.  There has been no resolution to my inquiries.
 
I am going on Day Number 28 without my services, but still paying for it.  I must be a @#$#% idiot. 
If I was to have my service and tell Spotify that the payment will get to you as fast as I can work on it, I am sure you would have resolution immediately, by canceling my subscription.  I can't even verify that my subscription can be cancelled, since spotify doesn't recognize me as having a subscription... But my Bank account says I have a subscription.
 
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i've just upgraded my unlimited to premium (again), but while my account status shows premium on the website, on my pc it's still showing unlimited. I also can't login on my mobile. i hope to f*ck i don't have your problems.

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