De-linking from a banned PSN account

[Full_Throttl3]

Plan

Premium

Country

USA

Device

PS4

Operating System

N/A

My Question or Issue

One of my secondary accounts were banned and I cannot de-link my secondary PSN account from my spotify account without signing in and I can't sign in because my secondary PSN account was banned. How can I de-link the accounts now?

[Billy-J]

Hey @Full_Throttl3, thanks for reaching out to the Community!

Keep in mind that the link between PSN and Spotify is managed by Sony. You can disconnect your Spotify account from Sony by visiting this page. If any issues come up make sure you reach out to their Customer Support to get more assistance. 

In case you still can't unlink the PSN account, get in touch with Customer Support team here. They'll check your Spotify account backstage and see what's up. 

Hope this helps.

[Full_Throttl3]

I was not able to resolve this issue because in order to de-link my spotify account, my PSN account would NEED to be reactivated.

[Gabi2515]

Hey. Im having the same problem. Did you ever resolve it?

[Billy-J]

Hey @Gabi2515, @Full_Throttl3,

Could you try following the steps in my first reply?

Thanks!