Deactivated Facebook account, even when reactivated did not get old music back

[eilis]

I deactivated my facebook account recently as it was causing me stress. I forgot that I needed it to listen to music on spotify. When I tried to log in it needed me to use spotify through facebook but I didn't want to need Facebook to use spotify so I created a new account. None of my saved music or playlists were there and I really wanted them back so decided to reactivate Facebook. I then used my newly created account and connected it with my Facebook account. I thought when I connected with facebook, I would get all my music back, but I didn't!! Please help!!

I would like to be able to get all my old music back on this new account! Also I know my old account is still there as I looked for it through my friends followers andfound it, it is now an account which goes by the username 1056490515

[atom1989 · Accepted solution]

Hello and welcome.

Support will help you with your problem

https://www.spotify.com/lv/about-us/contact/contact-spotify-anonymous/
or Twitter @SpotifyCares

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[eilis]

Thanks a million. Emailed them back, waiting for reply now 🙂