Deactivated Facebook and can not create new account

Deactivated Facebook and can not create new account

Trying to follow these steps to move away from facebook credentials, problem is I can not create a new account with my email since it is already tied to the account that was using FB.


Want to create a new account so I can resubscribe to premium. 

1 Reply

Hi, @user-removed!


Welcome to the Spotify Community.


In this case, if your account was created through Facebook, you won't be able to use it without having that profile active.


Don't worry, our Accounts team can help you with this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.


You can also use our Contact Form to get email support.


Don't hesitate to drop us a message if you need us again.

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