Deleted Facebook account, now I cannot access Spotify

[Derm-c]

Hi All

I am a premium member of Spotify ,and originally set my Spotify account using Facebook. I have now closed my Facebook account and I cannot login to Spotify. My old Facebook deatail are now invalid. I am still been changed for the the account. 

I have used the contact portal to try and get Spotify to fix the issue for me but they have not responeded. 

Can anybody help? 

Thanks 

DC 

[Sam]

Hey!

If you could contact the team here, we'll help you get it sorted. Shouldn't take too long.

[Derm-c]

Hi Sam. 

Thanks for the response. I have already logged a complaint and have a case number but no reply from Spotify .How long does it take them to come back? 

DC

[Sam]

Could you post your case number here? We can then take a look.

[Derm-c]

Hi Sam 

Case number is below, Please note my facebook was set up witht a different email account that I am using to post to this site. 

Thanks for you help

DC 

Spotify Case # 00794491: Account questions ref:_00DD0pxIW._500D0Qp6MD:ref

[Jamie]

Thanks DC. We've just sent you an e-mail response 🙂