Announcements

Help Wizard

Step 1

NEXT STEP

Deleted Facebook account, now I cannot access Spotify.

Deleted Facebook account, now I cannot access Spotify.

Dear Community,

my girlfriend deleted her facebook account and she is admin of our family spotify premium account. She can't logon to spotify anymore and therefore we can not stop our premium account. 

 

Can anyone help us? If you need more informatie please ask me. 

 

Thanks!

Reply
3 Replies

Hey there!

 

This is something our Accounts team needs to look into. Get in touch with them via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


We'll be happy to help you sort this out.

Can anyone help me? 

Hey @user-removed!

 

If you need assistance with your subscription or your account, it's better that you contact our Accounts team like @Alejandro_C mentioned. Remember you can also reach them on Twitter or Facebook at @SpotifyCares.

 

Take care 🙂

Suggested posts