Here's what we got from you: I have 2 accounts for my Spotify. Accidentally of course but one of the accounts I can no longer access because my email is no longer active for that account. The email associated with that account was email@example.com. It is still charging to use premium which I want to cancel but I forgot my pass word so I can't even get onto the account. I want to cancel the tyler_hettinger account totally. I keep getting charged and I can't delete it so I stop getting charged.