Deleted my spotify app, re installed it and now it says that I am abroad

[frangamez_7]

Plan

Premium

Country

Argentina

Device

Xiaomi Redmi Note 8 Plus

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I can not log in! It says that I am abroad, which is not true, and I have been in the country for 7 months already! I reseted my phone and when I want to log in it keeps saying this. The paying method is from my country so I don´t know why is this happening.

[Bellchambers2]

Was the paying method originally from your country or from a different one?

[frangamez_7]

It has always been from my country. It was perfect till today.

[Elena]

Hey there @frangamez_7,

Thanks for reaching out about this.

The country of a Premium account can only be changed if you change the payment method.

Since you've said that you can't log in because you get the message you're abroad for more than 14 days, consider using another email address or username, because you might be trying to log in another free account.

Check out this page to see how you could locate your other account.

Hope this helps. Let us know if you have any more questions.
 
Have an awesome day!