Right, Ive tried twice now to delete my account by contacting customer support by email.
The first message I sent off was responded to by an automated email basically saying come here. After reading some posts a mod mentioned that it was just a case of contacting spotify again via the contact form.
Well, I did that, and get the same message back... in French.
Now, is the automated "you'll find a suggestion on the community forums" a standard thing or was it supposed to be the answer to my request?
Any assistance would be awesome.
Solved! Go to Solution.
Update: The steps for account deletion have been updated. If you'd like to remove your account just hop over to our our contact form.
Please note! Some of you may receive an auto-response directing you back to the Community.
Don't fret. If you reply directly to that email your message will reach one of our friendly agents.
I also want to delete my spotify account, but because it's connected to my facebook account, i can't change my e-mail adress.. what to do now?
Hey, I followed your instructions for deleting my account and waited 48 hours but my account is still actve. How can I delete it? Thank you for your help
Hey everyone! As this thread grows the moderators won't be able to handle everyone's deletion requests. Users that want to delete their accounts should get in touch via our contact form.
If you receive a message directing you back to the Community, simply just reply again with your message. Your email will reach a member of our support team who can then delete your account.
If you'd also like to delete your account, please get in touch via our contact form.
If you receieve an automated message directing you back to the Community, simply send another reply back to that email. We'll then get your request and be able to help.
In the meantime I'll lock this thread as the moderators won't be able to respond to everyone individually.